What Is An Auto-Dialer? 

An automatic dialer, or autodialer, is a device that automatically dials phone numbers. When a call is answered, the device will either play a prerecorded message or connect the call to a live person. These days, automatic dialers are generally part of software packages, and they’re a vital part of any call center. While auto-dialers are frequently associated with telemarketing, they can be used for other purposes as well. For example, school systems often use them to provide information about closures, and they can be used to leave voicemail reminders about appointments. Contact centers can also use them outside of their sales efforts, and they save agents from the monotony of manual dialing. You can find a few different kinds of automatic dialers, and choosing the best one will depend on an organization’s goals and the number of available agents.

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