“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.
1 Oct 2013 13:53

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future. 

“*Customer service* is seldom about the customer; it is usually about the
seller’s chances of making more money from that customer in future.

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“Business is all about solving people's problems - at a profit.” “*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future. “A writer’s primary goal is to make sense. The bookstore’s is to make cents.”
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